Terms and Conditions

Antonia Ptohides is trading as Pilates with Antonia.

ONLINE CLASSES:

  • All online classes, including but not limiting a single class, class packages, prenatal or postnatal, prenatal or postnatal packages, one-to-ones and one-to-one packages are non-refundable, non-transferable and have an expiration date.

  • Following payment of your class an automatic confirmation email will be sent to you by Antonia via Acuity providing a link to enable you to join the class, a reminder may be sent to you one hour before the class. 

  • If an extra class link is requested Pilates with Antonia will not provide or accept the responsibility less than 1 hour before the class starts. Please check your inbox and spam mailbox and make sure you have received the link. If you have not received the class link please contact Pilates with Antonia as soon as possible. 

  • Class links cannot be shared with a third party. Pilates with Antonia can and will remove any participants that have not booked and paid for class directly from this website. 

  • You agree to inform your instructor prior to the start of the class of health issues that you may have (including but not limited to injuries, pain, discomfort, early pregnancy). Your instructor reserves the right to deny you access to the class if she believes that proceeding with the class would or could potentially have a negative impact on your health condition.

  • You agree that you shall not record (whether in video or audio) any of the online classes without first obtaining Antonia’s consent. Should Antonia’s consent be given, you agree to use the recorded material for your sole use and purposes and not to make them public (including through social media) or to share them with any third party.

  • You accept that for a period after the online class, you may experience local muscular soreness and some fatigue. These minor discomforts should disappear within 48 hours of the class.

CLASS PACKAGES:

  • All class packages are only available for online classes by Pilates with Antonia.

  • All class packages are valid for a specific amount of time and as such have an expiration date. Expiration dates are detailed within the description of each package on our Scheduling page. No refunds, reimbursements or exchanges will be offered for class credits remaining after the expiration date of the specific package.

  • Class packages cannot be shared and can only be used by the client purchasing the package.

  • Class packages are not extendable.

  • Class packages cannot be ‘paused’ or manipulated to accommodate absences, sickness or holidays.

  • All class packages are not refundable. 

MEMBERSHIP:

  • Memberships are only available for online classes by Pilates with Antonia.

  • Three months commitment.

  • Partial refunds will not be given and monthly payments are not eligible for cancellation or refunds once billed.

  • Memberships cannot be suspended or manipulated to accommodate absences, sickness or holidays.

  • Memberships can not be shared between households.

  • Memberships can not be extended.

  • Memberships will have to be renewed after three months.

BOOKINGS:

  • Pilates with Antonia does not accept bookings via phone or email, only via the Pilates with Antonia website.

  • Although online group classes are large, there is a limit to how many clients can attend each class, this can be found when booking a class. Class limits cannot be exceeded, and you may not be able to attend a class if this limit is reached. Please book your place in advance to avoid disappointment.

  • Please book at least one hour prior to your class start time. Bookings made less than one hour before the start of a class may be charged for but a Zoom link for your admission to the particular class may not be provided.

PAYMENTS:

  • All payments are made through Square, our online payment platform. 

  • Please make sure you have read and understood the Terms and Conditions of Square which can be found at https://squareup.com .

CANCELLATION POLICY:

  • You are able to cancel or reschedule a pre-booked Mat Pilates class up to 2 hours before the class start time. If you do not cancel or reschedule, you will be charged for the class, the class will not be reimbursed to your account and no refund will be processed.

  • You may cancel or reschedule a One-to-one class up to 24 hours before your class start time. If you do not cancel or reschedule, you will be charged the full amount for the class and will not be eligible for a refund.

  • Online prenatal classes may be cancelled up to 2 hours before the class start time. If you do not cancel, you will be charged the full amount of class and will not be eligible for a refund.

  • Pilates with Antonia reserves the right to cancel any class, group class, prenatal class or otherwise. Last minute class cancellations will only take place when class attendance does not reach the threshold attendance level for the specific class or in extenuating circumstances.

OUR WEBSITE:

  • The information on this website cannot be used or copied by any way, shape or form. Making an unauthorized copy would infringe copyright.

  • All materials on this website have been created by Pilates with Antonia. 

  • Please read these Terms and Conditions carefully. By using the Pilates with Antonia website, you agree to be bound by these Terms and Conditions and the Privacy Policy.

LIABILITY WAIVER:

By registering with Pilates with Antonia, 

  • you are aware of the risks and hazards involved and you are responsible for practicing in an appropriate and safe environment;

  • you warrant that you are physically fit, and you have no medical conditions that prevent you from exercising or that a medical professional has not advised you to refrain from exercise;

  • you take full responsibility for any risks, injuries or damages which you might incur as a result of participating in online classes offered by Pilates with Antonia.

  • you agree to ensure that your surrounding area is safe for participating in the class and that you use any props or equipment with care;

  • you agree to keep camera ON throughout the full duration of the class and position your camera so your instructor can have good visibility of your movements;

  • you understand that you may receive verbal assists or adjustments to promote correct body posture during your online class. It is your responsibility to alert the instructor of any injury prior to the class;

  • you understand that recordings of the class may be taken by Pilates with Antonia, once your verbal approval has been received;

  • you knowingly, voluntarily and expressly waive any claim you may have against Pilates with Antonia for injury or damages that you may sustain as a result of participating in an online class;

  • you, your heirs or legal representatives forever release waive, discharge and covenant not to sue for any injury or accident caused by their negligence or other acts;

  • you understand that exercise is not without its risks. As with any exercise program, if at any point during your workout you begin to feel faint, dizzy or have physical discomfort, you should stop immediately, inform your instructor and consult your own medical professional;

LIMITATIONS OF LIABILITY:

  • Nothing in these Terms and Conditions shall limit or exclude the instructor’s liability for: (a) death or personal injury caused by her negligence, (b) fraud or fraudulent misrepresentation, or (c) breach of the terms implied by section 13 of the Supply of Goods and Services Act 1982 (reasonable care and skill) or any other liability which cannot be limited or excluded by law. Subject to this provision, the instructor shall not be liable to you, whether in contract, tort, breach of statutory duty or otherwise arising in connection with these Terms and Conditions, for any indirect or consequential loss.

  • The instructor’s total liability to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise arising in connection with these Terms and Conditions shall be limited to 200% of the cost paid by you for the class in question.

  • These “Limitation of Liability” provisions shall survive termination.

MISCELLANEOUS:

  • Severance. If any provision or part-provision of these Terms and Conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification to or deletion of a provision or part-provision shall not affect the validity and enforcebility of the rest of the Terms and Conditions.

  • Notices. Any notice given to a party under or in connection with these Terms and Conditions shall be in writing and shall be delivered by hand or by pre-paid first class post or other next working day delivery service at the party’s address or sent by email to the address specified by such party. Any notice shall be deemed to have been received: if delivered by hand, on signature of a delivery receipt or at the time the notice is left at the proper address; if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second business day after posting or at the time recorded by the delivery service; if sent by email, at 9.00 am on the next business day after transmission.

  • Third party rights. Unless expressly stated otherwise, these Terms and Conditions do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions.

  • Governing law. These Terms and Conditions and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these or their subject-matter or formation shall be governed by and construed in accordance with the laws of England.

  • Jurisdiction. Each party irrevocably agrees that the courts of England shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms and Conditions or their subject-matter or formation.